Reopening an assessment

Learn how to reopen Question-Based Assessments (QBAs) so that it can accept new responses

You can reopen a closed Question-Based Assessment (QBA) so that you can use it to accept new responses. When you do this, the existing responses from the past are preserved as previous versions.

Go to Audits & assessments and click the Closed assessment you want to reopen. You can check the Status of your assessments using the column or tab.

Click on Results in the top right corner and then Reopen.

Select Yes to confirm your action and proceed. You can then add a message for the respondent(s) so they know why you are reopening the assessment.

The assessment can now be reviewed by the previous respondent(s). They can update previous answers as necessary.

The respondent(s) will be sent an email notification that looks something like this, which includes your custom message.

The answers to all the questions will be pre-filled as per the previous version and can be updated as required.

When a respondent submits this response, it is now the latest response version. You can check all the previous versions in the Responses tab.

Once the respondent(s) submit their response(s), the assessment status will change to Completed.

Your next step may be to review these new answers.