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Event triggers

Learn about triggers through 6clicks integrations that can help you with automation

If you would like to use triggers, please contact 6clicks support requesting for the Entity change event publisher feature to be switched on. In your request, please provide information such as the name of your tenant and which instance your tenant is in.

6clicks has in-app triggers that can be used to help you with automation, such as external notifications for stakeholders.

The trigger events we currently support are listed below.

Risk created

  • Trigger fires within 30 seconds of risk creation
  • Works for risks created via UI or API
  • Event includes risk ID, creator, creation date
  • Event includes risk name, description, owner (if assigned), and risk rating (if provided)

Risk updated

  • Trigger fires when any risk field changes
  • Event includes the fields which were changed and previous values
  • Event includes risk ID, changed by user, and timestamp
  • Event includes new field values

Risk owner changed

  • Trigger fires when risk owner field changes
  • Covers all ownership scenarios:
    • New assignment (no owner → has owner)
    • Reassignment (owner A → owner B)
    • Unassignment (has owner → no owner)
  • Handles multiple owners assignment
  • Event includes risk details, new owner(s), previous owner(s)
  • Event includes risk ID, risk name, and timestamp
  • Event includes the user who made the change

Risk workflow stage changed

  • Trigger fires on any stage transition
  • Supports custom stage names and workflows
  • Event includes from/to stages, transition timestamp
  • Event includes risk ID, risk name, and the user who changed stage

Risk custom field changed

  • Trigger configurable by specific custom field
  • Supports conditional triggers (field = specific value)
  • Works with different field types (text, dropdown, checkbox, date)
  • Event includes field name, old value, new value
  • Event includes risk ID, changed by user, timestamp

Risk assessment created

  • Trigger fires within 30 seconds of risk assessment creation
  • Works for risk assessments created via UI or API
  • Event includes risk assessment ID, type, assigned users, due date
  • Event includes risk assessment name and user who created the risk assessment

Risk treatment plan created

  • Trigger fires within 30 seconds of new risk treatment plan creation
  • Works for RTPs created via UI or API
  • Event includes RTP ID, title, assigned owner, due date
  • Event includes linked risk (if applicable)