Issue Summary Reporting

Navigate to the Analytics tab using the top menu navigation. 

Select the By Folder Dropdown > 6clicks Reports & Dashboards > Issues & Incidents.

Select the Issue Summary report. 

Select the filter icon in the left side panel.

The filter options will appear. Select the appropriate filters to view various issues and incidents and generate a report. Not all filters options are mandatory. Mandatory filters options will be indicated by a red dot.

  1. Select Creation Date Range - Select the creation date range from the dropdown list.
  2. Issue Type - Select the issue type from the list. Slide the Select All toggle to select all options available. Click Apply to apply selection. 
  3. Issue Priority - Select the issue priority level from the list. Slide the Select All toggle to select all options available. Click Apply to apply selection. 
  4. Issue Status - Select the issue status from the multiple option list. Slide the Select All toggle to select all options available. Click Apply to apply selection. 
  5. Issue Owner - Select the issue owner's name from the list. Slide the Select All toggle to select all options available. Click Apply to apply selection.
  6. Issue Tag - Select the issue tag from the list. Slide the Select All toggle to select all options available. Click Apply to apply selection.
  7. Custom Label - Select the custom label from the list. Slide the Select All toggle to select all options available. Click Apply to apply selection.
  8. Assigned Team - Select the assigned team from the list. Slide the Select All toggle to select all options available. Click Apply to apply selection.
  9. Assessment Name - Select the assessment name from the list. Slide the Select All toggle to select all options available. Click Apply to apply selection.

After all filter selections have been chosen, click the Apply button. Click Reset to remove all filter selections and start the filter selection process from the start. 

The assessment report results will populate. The results will appear in a bar chart, displaying the number of issues on the Y-axis and the creation and closed date on the X-axis.