Issue Actions Reporting

Navigate to the Analytics tab using the top menu navigation. 

Select the By Folder Dropdown > 6clicks Reports & Dashboards > Issues & Incidents.

Select the Issue Actions report. 

Select the filter icon in the left side panel.

The filter options will appear. Select the appropriate filters to view various issues and incidents and generate a report. Not all filters options are mandatory. Mandatory filters options will be indicated by a red dot.

1. Issue Type - Select the issue type from the list. Slide the Select All toggle to select all options available. Click Apply to apply selection. 
   
2. Issue Priority - Select the issue priority level from the list. Slide the Select All toggle to select all options available. Click Apply to apply selection. 
   
3. Issue Status - Select the issue status from the multiple option list. Slide the Select All toggle to select all options available. Click Apply to apply selection. 
   
4. Issue Owner - Select the issue owner's name from the list. Slide the Select All toggle to select all options available. Click Apply to apply selection. 
   
5. Issue Tag - Select the issue tag from the list. Slide the Select All toggle to select all options available. Click Apply to apply selection.
   
6. Custom Label - Select the custom label from the list. Slide the Select All toggle to select all options available. Click Apply to apply selection.
   
7. Assigned Team - Select the assigned team from the list. Slide the Select All toggle to select all options available. Click Apply to apply selection.
   
8. Assessment Name - Select the assessment name from the list. Slide the Select All toggle to select all options available. Click Apply to apply selection.
   
9. Issue Reported Date - Select the date or date range from the calendar. The date or date range can also be typed into the boxes under the Date field. 
   
10. Issue Resolved Date - Select the date or date range from the calendar. The date or date range can also be typed into the boxes under the Date field.
    
11. Action Status - Select the action status from the list. Slide the Select All toggle to select all options available. Click Apply to apply selection.
    
12. Action Owner - Select the action owner's name from the list. Slide the Select All toggle to select all options available. Click Apply to apply selection.
    

After all filter selections have been chosen, click the Apply button. Click Reset to remove all filter selections and start the filter selection process from the start. 

The filtered issue actions will populate in a chart format.