Module-Based Report Examples
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      Issue Actions Report

      Learn how to use this report in the Analytics module

      Navigate to the Analytics tab using the top right menu navigation. Click here for an overview of the Reporting & Analytics module.

      Select the By Folder Dropdown > 6clicks Reports & Dashboards > Issues & Incidents. Select the Issue Actions report. 

      Or

      In the All Content search bar, enter your search term, e.g., actions, to find the report in question.

      analytics_issueactions1

      Select the filter icon in the left side panel.

      The filter options will appear. Select the appropriate filters to view various issues and incidents and then apply your choices to generate a report. Not all filter options are mandatory. 

      1. Issue Name: Select the issue name from the list. Slide the Select All toggle to select all options available. Click Apply to apply selection.   
      2. Issue Type: Select the issue type from the list. Slide the Select All toggle to select all options available. Click Apply to apply selection. 
      3. Issue Priority: Select the issue priority level from the list. Slide the Select All toggle to select all options available. Click Apply to apply selection. 
      4. Issue Owner: Select the issue owner's name from the list. Slide the Select All toggle to select all options available. Click Apply to apply selection. 
      5. Issue Tag: Select the issue tag from the list. Slide the Select All toggle to select all options available. Click Apply to apply selection.
      6. Custom Field: Select the custom field from the list. Values shown here are associated with any custom fields you have created in your issue register. Slide the Select All toggle to select all options available. Click Apply to apply selection.
      7. Custom Value: Select the custom value from the list. Values shown here are associated with any custom fields you have created in your issue register. Slide the Select All toggle to select all options available. Click Apply to apply selection.
      8. Assigned Team: Select the assigned team from the list. Slide the Select All toggle to select all options available. Click Apply to apply selection.
      9. Assessment: Select the assessment name from the list. Slide the Select All toggle to select all options available. Click Apply to apply selection.
      10. Action Status: Select the issue action status to be included in the report.  Slide the Select All toggle to select all options available.  
      11. Action Owner: Select the issue owner (select multiple names by holding the control key to select each name) to be included in the report.  Slide the Select All toggle to select all options available.

      After all filter selections have been chosen, click the Apply button at the top or bottom of the list of filters. Click Reset if you wish to remove all filter selections and start the filter selection process from the start. 

      The filtered issue actions will populate in a chart format. 

      Click here for more information on Issues and Incidents.