In-App Support and Help

While using 6clicks, there are a number of supporting resources and tools that you can use to help you along the way. We also have a number of ways you can reach out to our team.


If you require support, there are three primary ways you can get in touch with our support team.

In-app chat

Within the 6clicks web app, there is a support widget that you can use to reach out to our team directly. The team will reply as soon as they can depending on the volume of support requests at the time. 

Support email

You can email us directly at with your request. Please provide as much detail as possible to help us with your request as quickly as possible. Screenshots are always recommended.

Submit support ticket

Lastly, you can submit a support ticket from here.


6clicks offers both a knowledgebase and an academy. You can access both of these in the web app. Click on the My Settings dropdown, and then select Help. 

Under Help, you will find links to the knowledgebase and academy.