Completing issue actions

Learn how to complete an issue action task assigned to you

Table of contents

1. My Tasks navigation
2. Responding to an issue action
3. Commenting on an issue action

My Tasks navigation

On any page, click on My Tasks. 

You can use the Issue Action filter (1) to help you find the task. Select the timeframe accordion containing the task (2).

To learn more about tasks, head here.

You can click on the issue name in the Linked to column to drill down to the Issue that the action is linked to.

Responding to an issue action

In My Tasks, click the name of the issue action you want to address. The issue action details will now appear, which you can address and comment on.

The action status can be changed to New, In Progress, or Completed.

Once the action is complete, the task will appear complete in your My Tasks module.

Commenting on an issue action

Additionally, you can comment on actions and provide details or progress updates. To do this, go to the Issue Actions tab (1), select an action (2), and switch to the Comments tab (3).

Users who are responsible for and own actions can interact and inform other users using comments.

To learn more about actions, head here.