Complete an Issue Action

Learn how to complete an Issue Action from the task dashboard

Navigate to My Tasks  

On any page, click on My Tasks on the top left. 

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Now filter the type of task to Issue Action. To learn more about Tasks, head here.

Select the accordion containing the task. 

Click the Linked To column to drill down to the Issue. 

Responding to an Issue Action

Select the Issue Actions name you want to address; the Issue Details will now appear, which you can now address and comment on. 

As the action is being completed the Action Status can be changed to in progress. Once the action is complete the Action Status can be changed to complete. The Issue needs to be in edit status to make the above changes. 

Once the action is complete the task will appear complete in the My Tasks module. 

Commenting on an Action

Additionally, 6clicks users can comment on actions and provide details or progress updates on the status of a specific action. When an action is selected, click on the comments tab; the following screen will appear, and all users who are responsible for and own actions can interact and inform other users. image 6-4

Comments can also be added from the My Tasks module. 

To learn more about Actions, head here.