Storage and record limits

Certain limits or quotas are in place for new accounts. The concept of quotas is designed to help protect customers from mistakes such as the unintended import of very large amounts of data. The limits are configurable and can normally be raised at no additional cost by lodging a support ticket.

Archived (retrievable) or deleted (non-retrievable) data does not count towards your quota, although there is an upper limit on the total amount of archived data per record type.

DATA TYPE LIMIT PER
Users 5,000 Team
Roles 100 Team
Spokes 1,000 Hub
Assessments 20,000 Team
Risks 10,000 Team
Questions 1,000 Assessment
Issues 50,000 Team
Assets 50,000 Team
Third Parties 2,000 Team
Vendor Groups 10 Team
Custom Fields 100 Record type per team
Custom register records 50,000 Register per team
Archived records 100,000 Record type per team
File size 25 megabytes File
Total file storage 50 gigabytes Team