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Configuring Multi-Factor Authentication for a user

Disabling multi-factor authentication for individual users

By default, users have multi-factor authentication (MFA) enabled if it is also enabled for the team.

To selectively disable MFA for a user, navigate to Administration -> Users.

Select the user and click Edit.

Deselect the "Two factor authentication enabled" checkbox and click Save.

Using a two-factor authentication app such as Google Authenticator

Users can switch from receiving MFA security codes via email to a two-factor authentication app on a secondary device, such as Google Authenticator. The user should navigate to My Settings located on the top right of the screen:

  1. Select Two-factor authentication
  2. Click Enable
  3. Scan the QR code using the two-factor authentication app installed on your device:

When the user next logins, they will be prompted for the security code shown on their device.